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Outage in GiveCampus

Delayed Data Imports

Resolved Minor
June 23, 2026 - Started 2 months ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

GiveCampus experienced a roughly 2-hour delay in data imports being processed through the School Level Data Importer, affecting the Platform Data Transfer components including the Data Importer, File Transfer, and API. Uploaded files were queued but not lost, requiring no manual intervention from administrators. Normal processing was restored at 12:31 PM ET on June 23, 2026.

We are experiencing a delay in data imports being processed through the School Level Data Importer. Our team is investigating and will address the root cause shortly. All uploaded files will process after the issue is corrected, no additional GiveCampus Admin action is needed to process any pending files. We will post a further update when the problem is resolved.

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 06/23/2026 04:31PM

Normal processing time for School Level Data Imports has been restored.

INVESTIGATING 2 months ago - at 06/23/2026 02:37PM

We are experiencing a delay in data imports being processed through the School Level Data Importer. Our team is investigating and will address the root cause shortly. All uploaded files will process after the issue is corrected, no additional GiveCampus Admin action is needed to process any pending files. We will post a further update when the problem is resolved.

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