Outage in GiveGab Enterprise

Creating a new, or making a change to an existing, RFI form causes a 500 Error

Resolved Minor
June 11, 2020 - Started almost 5 years ago
Official incident page

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Outage Details

We have identified an issue that prevents the creation of a new RFI type form in the Admin panel. This same issue also impacts the saving of changes to an existing RFI form. However, existing embedded RFI forms will continue to accept submissions without issue. We are planning an after hours patch to address this issue.
Latest Updates ( sorted recent to last )
RESOLVED almost 5 years ago - at 07/07/2020 10:44PM

This incident was resolved via patch implemented on June 12th at 3:00 AM CST.

IDENTIFIED almost 5 years ago - at 06/11/2020 06:40PM

We have identified an issue that prevents the creation of a new RFI type form in the Admin panel. This same issue also impacts the saving of changes to an existing RFI form. However, existing embedded RFI forms will continue to accept submissions without issue.

We are planning an after hours patch to address this issue.

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