Outage in Glia

Elevated latency on Engagement Explorer

Resolved Minor
November 29, 2024 - Started 22 days ago - Lasted about 4 hours
Official incident page

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Outage Details

There is an increase in latency in engagements being displayed in the Engagement Explorer. Our operations team are actively working on resolving this issue.
Latest Updates ( sorted recent to last )
RESOLVED 22 days ago - at 11/29/2024 07:58PM

This incident has been resolved.

MONITORING 22 days ago - at 11/29/2024 07:14PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 22 days ago - at 11/29/2024 04:45PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 22 days ago - at 11/29/2024 04:28PM

There is an increase in latency in engagements being displayed in the Engagement Explorer. Our operations team are actively working on resolving this issue.

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