Outage in Go1

Intermittent login errors. Some users not able to login using SSO

Resolved Major

February 13, 2024 - Started almost 2 years ago - Lasted about 14 hours
Official incident page

Incident Report

We are currently investigating this issue.

Components affected

Go1 Go1 API Go1 Third Party LMS Integrations

Need to monitor Go1 outages?

One place to monitor all your cloud vendors.
Get instant alerts when an outage is detected.

Start Monitoring Go1

Latest Updates ( sorted recent to last )

RESOLVED almost 2 years ago - at 02/14/2024 06:04AM

This incident has been resolved.

MONITORING almost 2 years ago - at 02/14/2024 03:46AM

The SSO issues have been resolved. We are continuing to monitor this behavior to ensure consistency in accessibility.

IDENTIFIED almost 2 years ago - at 02/14/2024 12:01AM

The issue has been identified and the SSO services are back now.

INVESTIGATING almost 2 years ago - at 02/13/2024 11:19PM

We see that the SSO services are working as expected now, but we are continuing to investigate the issue.

MONITORING almost 2 years ago - at 02/13/2024 10:55PM

The intermittent issues have been resolved. We are continuing to monitor this behavior to ensure consistency in accessibility.

INVESTIGATING almost 2 years ago - at 02/13/2024 07:25PM

We are continuing to investigate the SSO performance issue. We will provide another update once we have more details from our discovery. We apologize for the inconvenience.

INVESTIGATING almost 2 years ago - at 02/13/2024 04:31PM

We are currently investigating this issue.

Latest Go1 outages

Go1 Portal Access Issue - about 2 months ago

Password Reset Notification Issue – Go1 Learners - about 2 months ago

Experiencing delay in notification delivery, exports and Welcome emails - 3 months ago

Issue with Welcome notifications - 3 months ago

Issue with notification delivery, exports and Welcome emails - 3 months ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5350 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook