Outage in Go1

User services are down -> Account updates not reflecting in reports

Resolved Minor
March 11, 2024 - Started 10 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are investigating an issue where user creation and updates by administrators are not visible immediately in some Go1 Portals.
Components affected
Go1 API Go1
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 03/11/2024 04:14AM

This incident has been resolved.

MONITORING 10 months ago - at 03/11/2024 04:00AM

The affected services are working as expected now, but we are continuing to investigate the issue.

INVESTIGATING 10 months ago - at 03/11/2024 02:49AM

We are investigating an issue where user creation and updates by administrators are not visible immediately in some Go1 Portals.

Latest Go1 outages

User Creation Issue - 5 months ago
Portal Access Issues - 7 months ago
Portal Access Issues - 7 months ago
GO1 Portals Loading Issue - 8 months ago

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