Outage in Go1

Portal Access Issues

Resolved Major
May 15, 2024 - Started 7 months ago - Lasted about 3 hours
Official incident page

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Outage Details

Some customers are currently experiencing issues accessing portals. We are currently investigating this issue and appreciate your patience as we work to resolve this.
Components affected
Go1
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 05/15/2024 04:20AM

This incident has been resolved. Apologies for any inconvenience caused.

MONITORING 7 months ago - at 05/15/2024 03:00AM

Another fix has been implemented and we're seeing services return to normal once again.
We will continue to monitor this incident and provide further updates if necessary.

INVESTIGATING 7 months ago - at 05/15/2024 02:42AM

We are seeing this port access issue issue coming back. Our team are investigating the cause now.

MONITORING 7 months ago - at 05/15/2024 02:02AM

A fix has been implemented and we're currently monitoring the results. We should start seeing functionality on its way back to normal.

INVESTIGATING 7 months ago - at 05/15/2024 01:51AM

Some customers are currently experiencing issues accessing portals. We are currently investigating this issue and appreciate your patience as we work to resolve this.

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