Outage in Go1

User Creation Issue

Resolved Major
July 19, 2024 - Started over 1 year ago - Lasted about 6 hours
Official incident page

Incident Report

We're experiencing some technical issues with user creation in GO1 system. Our team is investigating, and we will update once we have more information.
Components affected
Go1 API Go1

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 07/19/2024 07:16AM

This incident has been resolved. Apologies for any inconvenience caused.

MONITORING over 1 year ago - at 07/19/2024 01:14AM

The issue has been identified and a temporary fix is being implemented and monitored. The system is now ready for User creation.

INVESTIGATING over 1 year ago - at 07/19/2024 01:03AM

We're experiencing some technical issues with user creation in GO1 system. Our team is investigating, and we will update once we have more information.

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