Outage in Go1

User Creation Issue

Resolved Major
July 19, 2024 - Started 3 months ago - Lasted about 6 hours
Official incident page

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Outage Details

We're experiencing some technical issues with user creation in GO1 system. Our team is investigating, and we will update once we have more information.
Components affected
Go1 API Go1
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 07/19/2024 07:16AM

This incident has been resolved. Apologies for any inconvenience caused.

MONITORING 3 months ago - at 07/19/2024 01:14AM

The issue has been identified and a temporary fix is being implemented and monitored. The system is now ready for User creation.

INVESTIGATING 3 months ago - at 07/19/2024 01:03AM

We're experiencing some technical issues with user creation in GO1 system. Our team is investigating, and we will update once we have more information.

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