Outage in Go1
Unable to change user information
Resolved MinorIncident Report
We're currently experiencing a service disruption preventing some customers from changing user details, changing roles or activating and deactivating users. Our Go1 Engineering team is actively working to identify the root cause and implement a solution.
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 07/24/2025 11:50AM
We’re pleased to let you know that the issue has now been resolved. The root cause was identified as a malfunction in the caching system, which has since been replaced.
We apologize for any inconvenience this may have caused and appreciate your patience.
IDENTIFIED
3 months ago - at 07/24/2025 11:02AM
Our team has identified the problem and is actively working on a fix.
INVESTIGATING
3 months ago - at 07/24/2025 10:27AM
We are continuing to investigate this issue.
INVESTIGATING
3 months ago - at 07/24/2025 09:54AM
We're currently experiencing a service disruption preventing some customers from changing user details, changing roles or activating and deactivating users. Our Go1 Engineering team is actively working to identify the root cause and implement a solution.
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