Outage in GoCardless Bank Account Data
Requests failing with 502 error response
Resolved Minor
July 30, 2026 - Started 6 days ago
- Lasted 4 days
Incident Report
We are experiencing degraded services regarding bank account data services, approximately 10% of request are failing with 503 error response.
Our engineering team is already investigating the cause of this issue.
If the 502 response is received please do not execute multiple follow up requests, but the request can be attempted once more after couple of minutes.
Components affected
GoCardless Bank Account Data APITrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
MONITORING
5 days ago - at 07/31/2026 02:11PM
We have identified and remediated the underlying issue. The Bank Account Data API is fully operational with no disruptions observed.
Should you notice any unusual behaviour, please contact support.
MONITORING
5 days ago - at 07/31/2026 09:33AM
System status has returned to expected and we are not seeing the 502 error responses.
Our engineering team is currently actively monitoring system status.
INVESTIGATING
6 days ago - at 07/30/2026 02:51PM
We are experiencing degraded services regarding bank account data services, approximately 10% of request are failing with 503 error response.
Our engineering team is already investigating the cause of this issue.
If the 502 response is received please do not execute multiple follow up requests, but the request can be attempted once more after couple of minutes.
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