Outage in GoCardless

Delayed webhook notifications

Resolved Minor
May 18, 2022 - Started over 2 years ago - Lasted 11 minutes
Official incident page

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Outage Details

Our engineers have identified the issue causing a degraded performance in our webhook notifications. We've implemented a fix. However, some webhooks notifications are delayed between 17:10 to 19:10.
Components affected
GoCardless Live GoCardless Sandbox
Latest Updates ( sorted recent to last )
MONITORING over 2 years ago - at 05/18/2022 06:22PM

Webhook notifications are operational.

We have processed the backlog and all webhook notifications between 17:10 to 19:10 are sent.

IDENTIFIED over 2 years ago - at 05/18/2022 06:13PM

We are continuing to work on a fix for this issue.

IDENTIFIED over 2 years ago - at 05/18/2022 06:12PM

Our engineers have identified the issue causing a degraded performance in our webhook notifications. We've implemented a fix. However, some webhooks notifications are delayed between 17:10 to 19:10.

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