Outage in GoCardless

Delay in GBP payouts

Resolved Minor
September 15, 2022 - Started about 3 years ago - Lasted about 6 hours
Official incident page

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Outage Details

We are currently experiencing disruptions to GBP transfers with one of our banking partners. This will delay payouts for some of our customers. Our teams are investigating and will provide more updates as soon as possible. If your payout has been affected then we will contact you with further information.
Components affected
GoCardless Sandbox GoCardless Live GoCardless Live GoCardless Live GoCardless Sandbox GoCardless Payouts GoCardless Sandbox
Latest Updates ( sorted recent to last )
MONITORING about 3 years ago - at 09/15/2022 08:08PM

The cause of the disruption to GBP transfers with one of our banking partners has been identified and the delayed payouts have now been processed.

If your payout has been affected then we will contact you with further information.

We are continuing to monitor the situation.

INVESTIGATING about 3 years ago - at 09/15/2022 01:52PM

We are currently experiencing disruptions to GBP transfers with one of our banking partners. This will delay payouts for some of our customers. Our teams are investigating and will provide more updates as soon as possible.

If your payout has been affected then we will contact you with further information.

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