Outage in GoCardless

Delay in sending webhooks

Resolved Minor
February 07, 2023 - Started about 2 years ago - Lasted about 19 hours
Official incident page

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Outage Details

Due to a problem with our banking partner some integrations might have experienced a delay in receiving webhooks for EUR payouts. EUR payouts have now been processed and will arrive on time. However, a limited number payments that have been paid out will subsequently appear as late failures.
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 02/08/2023 12:31PM

Our services are working as expected. EUR payouts and webhooks will be received as normal.

MONITORING about 2 years ago - at 02/07/2023 05:50PM

Due to a problem with our banking partner some integrations might have experienced a delay in receiving webhooks for EUR payouts. EUR payouts have now been processed and will arrive on time. However, a limited number payments that have been paid out will subsequently appear as late failures.

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