Partial outage of integration webhooks

The issue has been resolved. Our monitoring shows that webhooks have been stable since yesterday. We have successfully resubmitted all missed events.

The replay of missed events is now complete. We will conduct some checks to verify that it ran correctly.

We kicked off a replay of missed events. This started around 17:00 UTC (18:00 BST). Integrator webhooks are now getting invoked with events starting from Friday when the incident began.

The issue has been fixed. Webhooks are now operational. New event notifications are getting delivered via webhooks. We are working on replaying/resubmitting all missed events since the incident began on Friday.

We experienced an issue where roughly 3/4 of webhook notifications were not delivered since Friday afternoon. The cause of the issue has been identified. A fix in progress.

Our engineers are still investigating the issue. A large number of webhook notifications are still not getting sent.

All other components are operational. Payments and mandates are unaffected by this incident. Events can still be queried via the API.

We are continuing to investigate. The issue started on Friday 21 July around 13:30 UTC.

We are experiencing issues with our integration webhooks. Our engineers are investigating the problem.