Outage in GoCardless

Webhooks being dispatched with invalid metadata

Resolved Minor
October 04, 2023 - Started about 1 year ago - Lasted about 1 hour
Official incident page

Need to monitor GoCardless outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including GoCardless, and never miss an outage again.
Start Free Trial

Outage Details

We've had reports of issues with GoCardless webhooks. Our engineers are investigating and we'll provide updates here.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 10/04/2023 05:12PM

Between 13:53UTC and 15:33UTC we sent a small number of malformed webhooks to "app" integrators.

These webhooks contained events missing "organisation" in the "links" field.

These events had previously been delivered to integrators in webhooks with "organisation" correctly set.

IDENTIFIED about 1 year ago - at 10/04/2023 04:22PM

We've spotted that something has gone wrong.

We're currently investigating the issue, and will provide an update to affected integrators soon.

INVESTIGATING about 1 year ago - at 10/04/2023 03:55PM

We've had reports of issues with GoCardless webhooks.

Our engineers are investigating and we'll provide updates here.

Be the first to know when GoCardless and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime