Outage in GoCardless

Delayed webhooks in sandbox

Resolved Minor
October 19, 2023 - Started about 1 year ago - Lasted about 5 hours
Official incident page

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Outage Details

We're seeing delays in delivering webhooks in sandbox. We've identified the cause and working on a fix. Production is not affected.
Components affected
GoCardless Sandbox
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 10/19/2023 04:47PM

Webhooks in sandbox are now being delivered promptly again.
We've also put in place mitigations to prevent the root cause of this incident from reoccurring.

IDENTIFIED about 1 year ago - at 10/19/2023 11:35AM

We're seeing delays in delivering webhooks in sandbox. We've identified the cause and working on a fix.

Production is not affected.

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