Outage in GoCardless
International payouts and account verification
Resolved Minor
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Outage Details
We are investigating an issue with our FX provider that may cause international payouts and account verification to take longer than normal.
Domestic payouts are not affected by this.
Components affected
GoCardless PayoutsLatest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 03/05/2024 04:45PM
After monitoring the issue, we have confirmed that funds are being transferred as expected following the fix.
MONITORING
over 1 year ago - at 03/04/2024 09:46PM
The issue has been identified and resolved and we are contacting merchants where international payouts may be received later than expected. We will continue to monitor until tomorrow.
Account verification via the penny test is now fully operational.
INVESTIGATING
over 1 year ago - at 03/04/2024 04:27PM
We are investigating an issue with our FX provider that may cause international payouts and account verification to take longer than normal.
Domestic payouts are not affected by this.
Latest GoCardless outages
Issue with processing Instant Bank payments. - 3 days ago
Issue with GoCardless API - about 1 month ago
Issue with SEPA Instant Payouts - about 2 months ago
Investigating issues with setting up mandates - about 2 months ago
Errors in Dashboard and API - 2 months ago
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