Outage in GoCardless

Intermittent issues with Instant Bank Payments for Cooperative Retail Bank.

Resolved Minor
January 31, 2025 - Started 22 days ago - Lasted 20 days

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Outage Details

We are seeing an intermittent issue with Instant Bank Payments for Cooperative Retail Bank where some payers see a success message on their screen while the payments ultimately failed. As a result, this bank will not appear on the list of institutions for Instant Bank Payments (on the payer’s side). We are in communication with the bank which is working on a fix. We will share an update as soon as the bank resolves the issue.
Latest Updates ( sorted recent to last )
MONITORING 22 days ago - at 01/31/2025 09:44AM

We are seeing an intermittent issue with Instant Bank Payments for Cooperative Retail Bank where some payers see a success message on their screen while the payments ultimately failed.

As a result, this bank will not appear on the list of institutions for Instant Bank Payments (on the payer’s side).

We are in communication with the bank which is working on a fix. We will share an update as soon as the bank resolves the issue.

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