Outage in GoCardless
Email delivery issues affecting Yahoo and AOL addresses
Resolved Minor
October 12, 2026 - Started 9 days ago
- Lasted 3 days
Incident Report
Summary AI Generated
From October 1st to October 8th, GoCardless emails to Yahoo and AOL addresses were being rejected and failing to reach customers and merchants. A fix was applied on October 8th, restoring normal email delivery by 17:25 UTC. GoCardless is resending the affected emails and monitoring delivery to ensure they reach recipients.
Between October 1st and October 8th, some emails from GoCardless to Yahoo and AOL addresses were rejected and may not have reached customers and merchants.
We applied a fix on October 8, and emails to Yahoo and AOL addresses have been delivering normally since 17:25 UTC that day. We plan on resending the emails that didn’t get through and will continue to monitor delivery.
We’ll post another update once the resend is complete.
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MONITORING
9 days ago - at 10/12/2026 08:39AM
Between October 1st and October 8th, some emails from GoCardless to Yahoo and AOL addresses were rejected and may not have reached customers and merchants.
We applied a fix on October 8, and emails to Yahoo and AOL addresses have been delivering normally since 17:25 UTC that day. We plan on resending the emails that didn’t get through and will continue to monitor delivery.
We’ll post another update once the resend is complete.
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