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Outage in GoGuardian

Organization Management Degraded Performance

Resolved Minor
March 31, 2023 - Started about 3 years ago - Lasted about 1 hour
Official incident page

Incident Report

We are seeing trouble loading data and activity in GoGuardian Organization Management starting at approximately 9:00 am Eastern time (6:00 PDT). We are currently investigating and working on a fix. We apologize for any trouble caused by this issue.
Components affected
GoGuardian Organization Management

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Latest Updates ( sorted recent to last )
RESOLVED about 3 years ago - at 03/31/2023 02:35PM

We have resolved an issue causing GoGuardian Organization Management to not load properly between approximately 9:00-9:30AM Eastern time (6:00 - 6:30AM Pacific time). We apologize for any trouble caused by this issue.

MONITORING about 3 years ago - at 03/31/2023 01:29PM

A fix has been implemented in regards to the trouble loading data and activity within GoGuardian Organization Management and we are monitoring the results. Service seems to have been restored in the meantime.

INVESTIGATING about 3 years ago - at 03/31/2023 01:14PM

We are seeing trouble loading data and activity in GoGuardian Organization Management starting at approximately 9:00 am Eastern time (6:00 PDT). We are currently investigating and working on a fix. We apologize for any trouble caused by this issue.

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