Outage in GoGuardian

GoGuardian Beacon Degraded Performance

Resolved Minor
February 05, 2024 - Started over 1 year ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating an issue preventing GoGuardian Beacon from working as expected. Access to beacon.goguardian.com may be currently unavailable. Testing confirms data is still being collected for alerts on the back-end in the meantime. Our teams are hard at work to resolve this issue and we will keep you updated here with the latest information. We sincerely apologize for any inconvenience.
Components affected
GoGuardian Dashboard

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 02/05/2024 08:46PM

We have fully resolved an issue with GoGuardian Beacon, which users may have experienced between approximately 11:00 and 11:15 pacific time. If you are still experiencing trouble, please reach out to our support team. Thank you for your patience.

MONITORING over 1 year ago - at 02/05/2024 07:14PM

We have implemented a fix for an issue affecting GoGuardian Beacon and access is now restored. Our teams will continue to monitor performance to ensure full access and functionality. We apologize for any trouble caused by this issue.

INVESTIGATING over 1 year ago - at 02/05/2024 07:07PM

We are currently investigating an issue preventing GoGuardian Beacon from working as expected. Access to beacon.goguardian.com may be currently unavailable. Testing confirms data is still being collected for alerts on the back-end in the meantime. Our teams are hard at work to resolve this issue and we will keep you updated here with the latest information. We sincerely apologize for any inconvenience.

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