Outage in GoGuardian

GoGuardian Admin Policy Categories Degraded Performance

Resolved Minor
November 01, 2024 - Started about 2 months ago - Lasted about 2 hours
Official incident page

Need to monitor GoGuardian outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including GoGuardian, and never miss an outage again.
Start Free Trial

Outage Details

Some users may experience trouble toggling categories within policies in GoGuardian, starting at approximately 11:45 AM Pacific time. Filtering for existing categories and manual edits to URLs are working as expected. We are currently investigating the issue and working towards a fix. We will keep you updated here with additional details. We sincerely apologize for any inconvenience
Components affected
GoGuardian Policies
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 11/01/2024 08:39PM

We have confirmed the fix implemented to restore functionality to GoGuardian Admin category toggles has been successful. The issue occurred between at approximately 11:45 AM and 12:30PM Pacific time. We apologize for any trouble caused by this issue.

MONITORING about 2 months ago - at 11/01/2024 07:30PM

A fix has been implemented to restore the ability to toggle categories within policies in GoGuardian Admin. The issue occurred between approximately 11:45 AM and 12:30 PM Pacific time. We are currently monitoring the situation as the fix does appear to have successfully restored functionality. We apologize for any trouble caused by this issue.

INVESTIGATING about 2 months ago - at 11/01/2024 06:53PM

Some users may experience trouble toggling categories within policies in GoGuardian, starting at approximately 11:45 AM Pacific time. Filtering for existing categories and manual edits to URLs are working as expected. We are currently investigating the issue and working towards a fix. We will keep you updated here with additional details. We sincerely apologize for any inconvenience

Start monitoring all your vendors in just 5 minutes

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime