Outage in GoGuardian

Major Outage: [Teacher]

Resolved Major

March 25, 2026 - Started 3 days ago - Lasted 42 minutes
Official incident page

Incident Report

Summary AI Generated

GoGuardian Teacher experienced a major outage affecting classroom device management functionality, preventing users from locking/unlocking devices and opening/closing tabs starting at 8:30 AM Pacific Time. The issue impacted the Teacher: Classroom Connections component for 42 minutes. The problem was resolved after implementing a fix, restoring normal device control capabilities.

It looks like users are experiencing trouble with locking/unlocking devices and opening/closing tabs within GoGuardian Teacher, starting at approximately 8:30 AM Pacific Time. We are currently investigating the issue and working towards a fix. We will keep you updated with additional details. We sincerely apologize for any inconvenience.

Components affected

GoGuardian Teacher: Classroom Connections

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Latest Updates ( sorted recent to last )

RESOLVED 3 days ago - at 03/25/2026 04:36PM

We have resolved the issue that resulted in trouble with locking/unlocking devices and opening/closing tabs within GoGuardian Teacher. These commands should now work as expected. Thank you for your patience and we apologize for any inconvenience caused by this issue.

MONITORING 3 days ago - at 03/25/2026 04:28PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 3 days ago - at 03/25/2026 03:55PM

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