Outage in GoGuardian
Admin Policies- website urls not loading
Resolved MajorIncident Report
Summary AI Generated
GoGuardian's Admin product experienced a display bug that caused the user interface to show 500 errors or appear as if policies were "blank," affecting the Admin Dashboard for 1.6 hours. While the interface appeared broken, all policies continued to function normally and filter content as expected. The bug was identified and fixed, with the service fully restored.
We are currently investigating reports of an issue within GoGuardian's Admin product that is causing the user interface to return a 500 error or to show policies as if they are "blank." We have confirmed that this is only an issue with the display; ALL policies are still actively functioning and filtering as expected. We will keep this page up-to-date as we learn more. We apologize for any inconvenience.
Components affected
GoGuardian Admin: DashboardTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 06/05/2026 02:42PM
The issue with GoGuardian Admin is fully resolved. All applications are fully functioning. Thank you.
MONITORING
2 days ago - at 06/05/2026 02:02PM
We have identified and fixed the bug that was causing our GoGuardian Admin product to display as if policies were "blank" and/or to show an error 500. This fix has been released and we will continue monitoring for any further concerns. However, we have confidence that this issue has been fully resolved. We greatly apologize for the inconvenience.
INVESTIGATING
2 days ago - at 06/05/2026 01:44PM
We are currently investigating reports of an issue within GoGuardian's Admin product that is causing the user interface to return a 500 error or to show policies as if they are "blank." We have confirmed that this is only an issue with the display; ALL policies are still actively functioning and filtering as expected. We will keep this page up-to-date as we learn more. We apologize for any inconvenience.
INVESTIGATING
2 days ago - at 06/05/2026 01:27PM
We are currently investigating reports of an issue within GoGuardian's Admin product that is causing the user interface to return a 500 error or to show policies as if they are "blank." We have confirmed that this is only an issue with the display; ALL policies are still actively functioning and filtering as expected. We will keep this page up-to-date as we learn more. We apologize for any inconvenience.
INVESTIGATING
2 days ago - at 06/05/2026 01:09PM
We are currently investigating reports of an issue within GoGuardian's Admin product that is causing the user interface to return a 500 error or to show policies as if they are "blank." We have confirmed that this is only an issue with the display; ALL policies are still actively functioning and filtering as expected. We will keep this page up-to-date as we learn more. We apologize for any inconvenience.
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