Outage in Golf Genius
Email Delivery Service Error
Resolved MajorIncident Report
We are currently investigating issues related to e-mail deliverability.
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 10/14/2025 10:12PM
The incident has been resolved, newly sent emails are now being delivered.
MONITORING
4 months ago - at 10/14/2025 09:21PM
Our engineering team has completed the migration of email delivery to a new provider. All new emails sent from this point forward should be delivered successfully.
IDENTIFIED
4 months ago - at 10/14/2025 07:13PM
The root cause of the issue has been identified as caused by our email service provider.
Our engineering team is actively exploring alternative solutions, including transitioning to a different email provider.
IDENTIFIED
4 months ago - at 10/14/2025 03:58PM
We identified the issue and are working with the email service provider to address it.
INVESTIGATING
4 months ago - at 10/14/2025 03:52PM
We are currently investigating issues related to e-mail deliverability.
Latest Golf Genius outages
Live Chat Outage - about 1 month ago
Degraded Performance in Live Chat Support and Text Messaging - 4 months ago
Email Deliverability Degraded Performance - 5 months ago
Email Deliverability Outage - 6 months ago
Degraded Performance Generating Reports - 9 months ago
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