All regions' API calls are completely operational - the issue is fully now resolved.
Americas region is now completely operational. Other regions may continue to experience degraded performance with API calls as we continue to monitor and address.
All web instances for all regions have been addressed and client sites are available for users.
API calls might still be affected as we continue to resolve this issue.
Our team is in the final stages of preparing the new certificate for application.
Servers will need to be restarted after the certificate has been applied - this will result in down time of about 15 minutes.
We are continuing to work on a fix for this issue.
Our SRE (Site Reliability Engineering) Team is currently working to address an issue with the Priava site certificate.
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