Outage in Gong

Issue with CRM data syncing

Resolved Major
January 19, 2025 - Started about 2 months ago - Lasted 2 days
Official incident page

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Outage Details

We’ve detected an issue with CRM data syncing. As a result, some customers may experience a delay in activities syncing and CRM data updates in Gong. We’re working to resolve this.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 01/21/2025 03:25PM

This incident has been resolved.

MONITORING about 2 months ago - at 01/19/2025 10:26PM

Issue is resolved and CRM data is up to date.

INVESTIGATING about 2 months ago - at 01/19/2025 03:08PM

We are continuing to investigate this issue.

INVESTIGATING about 2 months ago - at 01/19/2025 02:46PM

We’ve detected an issue with CRM data syncing.
As a result, some customers may experience a delay in activities syncing and CRM data updates in Gong.
We’re working to resolve this.

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