Outage in Gong

Gong service disruption

Resolved Major
September 25, 2025 - Started 27 days ago - Lasted about 2 hours

Incident Report

We are currently experiencing an outage. Our teams are working to isolate and address the issue. Please check back for updates.

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Latest Updates ( sorted recent to last )
MONITORING 27 days ago - at 09/25/2025 06:41PM

A fix was implemented to restore Gong, and our team is monitoring.

MONITORING 27 days ago - at 09/25/2025 06:36PM

The cause of the outage has been identified, and our teams are working to resolve it. Please check back for updates.

INVESTIGATING 27 days ago - at 09/25/2025 06:34PM

Our team continues to investigate the issue. Please check back for updates.

INVESTIGATING 27 days ago - at 09/25/2025 06:17PM

Our teams are working to isolate and address the issue. Please check back for updates

INVESTIGATING 27 days ago - at 09/25/2025 06:11PM

We are currently experiencing an outage. Our teams are working to isolate and address the issue. Please check back for updates.

INVESTIGATING 27 days ago - at 09/25/2025 06:05PM

We are currently experiencing an outage. Our teams are working to isolate and address the issue. Please check back for updates.

source IsDown Widespread service outage with gateway errors Reports started 10 minutes before official outage was reported

Users report inability to load pages and login due to recurring 'bad gateway' errors, indicating potential server or network issues.

Latest Gong outages

We are currently experiencing issues with email notifications - 1 day ago
Gong is currently affected by a service disruption at AWS - 3 days ago
Degraded performance - Call Processing - 16 days ago
Deals and Forecast Degraded Performance - 26 days ago
We are currently experiencing issues with SmartTrackers - about 2 months ago

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