Gong experienced an 11-minute outage affecting their US environment application. Users were unable to log in, access conversation data, or record calls through the Gong Recorder. The engineering team deployed full resources to identify the root cause and restore service.
We are currently experiencing a general outage across the Gong application in our US Environment. Our engineering team is fully engaged and working with "all hands on deck" to identify the root cause and mitigate the impact.
Impact: Some users may be unable to log in, access conversation data, or record calls via the Gong Recorder.
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