Outage in Gong
Webex Calls May Not Be Recorded
Resolved Minor
June 03, 2026 - Started 3 days ago
- Lasted about 3 hours
Incident Report
Summary AI Generated
A widespread Webex outage caused Gong users to experience difficulties joining or hosting meetings and prevented a limited number of customer calls from being recorded. The incident lasted 3.2 hours while Gong monitored Webex's response to resolve the underlying system outage.
We are actively tracking a widespread outage with Webex. As a result, some users may experience difficulties joining or hosting their own meetings. Additionally, this outage is impacting our call recording system, causing a limited number of customer calls to fail to record.
We are closely monitoring Webex’s response to this system outage and will provide updates as they become available.
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MONITORING
3 days ago - at 06/03/2026 02:35PM
We are actively tracking a widespread outage with Webex. As a result, some users may experience difficulties joining or hosting their own meetings. Additionally, this outage is impacting our call recording system, causing a limited number of customer calls to fail to record.
We are closely monitoring Webex’s response to this system outage and will provide updates as they become available.
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