Outage in Gong

We've detected an issue with Zoom that is resulting in delays in zoom recordings populating in Gong.

Resolved Major
April 02, 2025 - Started about 1 month ago - Lasted about 9 hours
Official incident page

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Outage Details

Some users may experience delays in viewing Zoom calls in Gong due to a delay in recordings populating from Zoom. We are actively monitoring the situation with Zoom and will update as the situation resolves.
Components affected
Gong Call Recording
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 04/03/2025 06:11AM

This incident has been resolved.

MONITORING about 1 month ago - at 04/03/2025 12:41AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 month ago - at 04/02/2025 09:07PM

Some users may experience delays in viewing Zoom calls in Gong due to a delay in recordings populating from Zoom. We are actively monitoring the situation with Zoom and will update as the situation resolves.

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