Outage in Google Workspace

We're aware of a problem with Google Chat affecting a significant subset of users. We will provide an update by Dec 11, 2023, 9:00 PM UTC detailing when we expect to resolve the problem. Please note that this resolution time is an estimate and may change. The affected users are unable to access Google Chat.

Resolved Minor
December 11, 2023 - Started over 1 year ago - Lasted about 10 hours

Need to monitor Google Workspace outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Google Workspace, and never miss an outage again.
Start Free Trial

Outage Details

We're aware of a problem with Google Chat affecting a significant subset of users. We will provide an update by Dec 11, 2023, 9:00 PM UTC detailing when we expect to resolve the problem. Please note that this resolution time is an estimate and may change. The affected users are unable to access Google Chat. Customers may observe issues with "Failed to Load Chat" toasts and UI loading issues with Google Chat. None at this time.
Components affected
Google Chat

Latest Google Workspace outages

**Summary:** Multiple Workspace services are experiencing elevated error rates **Description:** Beginning at 08:08 US/Pacific time on Tuesday, May 13, 2025, there is an ongoing issue affecting Google Docs, Google Sheets, Google Slides, Gmail, Google Chat, and Google Meet. Internal monitoring indicates that Google Docs was recovered as of 08:15 US/Pacific time, and the engineering team is still investigating the issue for the remaining impact. We will provide an update by Tuesday, 2025-05-13 09:30 US/Pacific with current details. **Symptoms:** Affected customers are experiencing elevated error rates for the workspace services **Workaround:** Customers can retry the errored operation. - 3 days ago
**Summary** Google Cloud Workspace customers are experiencing an error while using gemini.google.com **Description** We are experiencing an issue with Gemini beginning at Monday, 2025-05-12 20:04 US/Pacific. Our engineering team continues to investigate the issue. We will provide an update by Monday, 2025-05-12 22:00 US/Pacific with current details. We apologize to all who are affected by the disruption. **Customer Symptoms** When accessing gemini.google.com, the users may observe an error, "Gemini is currently on a break. Give it a moment and try again later." **Workaround** None at this time. - 3 days ago
**Summary:** Google Drive and Gmail customers are experiencing rendering issues with some PDF files **Description:** We are experiencing an issue with Google Drive, Gmail beginning at Wednesday, 2025-05-07 07:47 US/Pacific. Our engineering team continues to investigate the issue. We will provide an update by Wednesday, 2025-05-07 09:15 US/Pacific with current details. We apologize to all who are affected by the disruption. **Customer Symptoms:** Some PDF files in Google Drive and Gmail are not being displayed properly **Workaround:** None at this time. - 9 days ago
We're investigating reports of an issue with Google Workspace Support. We will provide more information shortly. The affected users are able to access Google Workspace Support, but are seeing error messages, high latency, and/or other unexpected behavior. - 30 days ago
**Summary:** Chat support functionality is degraded for Google Workspace Support customers. **Description:** We are experiencing an issue with Google Workspace Support beginning on Saturday, 2025-04-05 21:04 US/Pacific. Our engineering team continues to investigate the issue. We will provide an update by Sunday, 2025-04-06 01:00 US/Pacific with current details. We apologize to all who are affected by the disruption. **Diagnosis:** Customers will be unable to contact Google Workspace support via Chat support. **Workaround:** Impacted customers can create a support case for any assistance. - about 1 month ago

Stop Juggling Dozens of Status Pages – Monitor Them All in One Place

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4200 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook