Outage in Google Workspace

Google Chat is experiencing Issue with creating a new conversations

Resolved Minor

February 23, 2026 - Started 2 days ago - Lasted 40 minutes

Incident Report

Summary AI Generated

Google Chat experienced a 40-minute service disruption where users encountered errors when attempting to create new Direct Messages or chat spaces. Existing conversations and messaging functionality remained unaffected, allowing users to continue sending and receiving messages in established chats. Google's engineering team actively worked on mitigation efforts to restore the conversation creation feature.

Description: Our engineering team continues to investigate the issue. We will provide an update by Monday, 2026-02-23 00:45 PST with current details. We apologize to all who are affected by the disruption. Customer Symptoms: Users may experience errors when attempting to create new conversations or spaces in Google Chat. Existing conversations remain functional. Workaround: None at the moment

Components affected

Google Chat

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Latest Updates ( sorted recent to last )

2 days ago - at 02/23/2026 08:34AM

Summary
Google Chat is experiencing issues with creating new conversations.
Description
Our engineering teams are actively working on mitigation efforts to restore the ability to create new conversations as quickly as possible. We do not have any ETA at the moment.
We will provide an update by Monday, 2026-02-23 01:30 PST with current details.
Customer Symptoms
Users may experience errors when attempting to create new Direct Messages (DM) or new chat spaces in Google Chat. This issue specifically affects the creation of new conversations; however, users can continue to send and receive messages in existing conversations and spaces
Workaround
None at the moment

2 days ago - at 02/23/2026 08:17AM

Summary
Google Chat is experiencing Issue with creating a new conversations
Description
Our engineering team continues to investigate the issue.
We will provide an update by Monday, 2026-02-23 00:45 PST with current details.
We apologize to all who are affected by the disruption.
Customer Symptoms
Users may experience errors when attempting to create new conversations or spaces in Google Chat. Existing conversations remain functional.
Workaround
None at the moment

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