Outage in Gorgias

Ticket views and ticket search can experience some delays

Resolved Major

September 27, 2024 - Started 1 day ago - Lasted about 3 hours
Official incident page

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Outage Details

We are continuing to work on a fix for this issue.

Latest Updates ( sorted recent to last )

RESOLVED 1 day ago - at 09/27/2024 03:33PM

We fixed the issue.

IDENTIFIED 1 day ago - at 09/27/2024 01:17PM

We are continuing to work on a fix for this issue.

IDENTIFIED 1 day ago - at 09/27/2024 01:02PM

We are continuing to work on a fix for this issue.

Latest Gorgias outages

Customer search is broken - 3 days ago

Delay in the ingestion of ecom-related data - 5 days ago

Performance overview statistics are not loading - 5 days ago

Some helpdesks may be unresponsive - 10 days ago

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