Outage in Gorgias
Delay in the ingestion of ecom-related data
Resolved Major
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Outage Details
Components affected
Gorgias Shopify integrationLatest Updates ( sorted recent to last )
This incident has been resolved, and delays are not expected during the ingestion of Shopify data anymore.
We've noticed a slowdown in importing data from Shopify, starting at around 2PM UTC. This only affects a subset of customers, located in our EU availability zone.
We're monitoring the situation, and the delays started reducing already.
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