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Gorilla Outage History

Every past Gorilla outage tracked by IsDown, with detection times, duration, and resolution details.

There were 6 Gorilla outages since January 2025. The 5 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Major December 17, 2025

December 2025: Intermittent API errors and delayed responses

Detected Dec 17, 2025 10:02 AM EST · Resolved Dec 18, 2025 12:39 PM EST · Duration 1 day

Minor December 10, 2025

December 2025: Migrating from Intercom to Zendesk

Detected Dec 10, 2025 4:56 AM EST · Resolved Dec 10, 2025 11:50 AM EST · Duration about 7 hours

Minor November 19, 2025

November 2025: Hot-fix to address formula compatibility issue

Detected Nov 19, 2025 7:56 AM EST · Resolved Nov 20, 2025 3:59 AM EST · Duration about 20 hours

Major October 20, 2025

October 2025: AWS issues in US-EAST-1 Region could impact US customers and in some cases impact non-US customers.

Detected Oct 20, 2025 6:03 AM EDT · Resolved Oct 20, 2025 7:27 PM EDT · Duration about 13 hours

Minor June 12, 2025

June 2025: Calculation progress visualisation temporarily disabled

Detected Jun 12, 2025 4:23 AM EDT · Resolved Nov 18, 2025 10:51 AM EST · Duration 5 months