Outage in GoToConnect
Inbound call issue on AT&T
Resolved Minor
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Outage Details
Components affected
GoToConnect PSTN RoutingLatest Updates ( sorted recent to last )
We have confirmed that our service provider has resolved the issue and that all systems are 100% operational.
Our provider has advised us that they have resolved an industry condition impacting these call types. We will monitor for prolonged stability.
Our provider confirms that the issue is still ongoing and are working towards a resolution. We will provide updates as soon as they are available.
Our engineers are still monitoring the ongoing incident with our third-party service at the source of this issue. We will provide another update as soon as they become available.
Our engineers have identified the issue as being caused by an ongoing incident with one of our underlying third-party service providers who are actively working towards a resolution.
We will provide another update as soon as they become available.
We are actively investigating reports that some GoToConnect customers are reporting issues receiving calls from the AT&T network.
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