Outage in Graduway

Raise Web App - US Region - Degraded Service

Resolved Major
November 12, 2024 - Started 4 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We have identified an issue impacting some users of the Raise Web App in the US region. Our engineers are currently working to diagnose the cause of the issue so they can resolve it as quickly as possible. Please continue to refer to this page for updates.
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 11/12/2024 03:33PM

Performance has held steady since implementation of the fix and services have been restored, so we are considering this issue resolved. If you have any questions about status in the future, you can always get updates at this page. Thank you.

MONITORING 4 months ago - at 11/12/2024 03:22PM

A fix for the issue has been implemented and we are seeing significantly increased responsiveness from the Raise Web App. Our team is continuing to monitor the performance of the fix before considering the issue resolved. Please continue to refer to this page for updates.

INVESTIGATING 4 months ago - at 11/12/2024 02:47PM

We have identified an issue impacting some users of the Raise Web App in the US region. Our engineers are currently working to diagnose the cause of the issue so they can resolve it as quickly as possible. Please continue to refer to this page for updates.

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