Outage in Graduway

Raise - Writebacks Did Not Run Overnight

Resolved Major
February 04, 2025 - Started 1 day ago - Lasted about 6 hours
Official incident page

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Outage Details

We are currently investigating reports of writebacks not processing overnight. Our engineers are diagnosing the issue to resolve it as quickly as possible for you. Please reference this page for updates.
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 02/04/2025 08:22PM

Writebacks have all finished processing and have gone through successfully. We will continue to monitor the issue in order to confirm complete resolution and will update this site if any further issues occur.

IDENTIFIED 1 day ago - at 02/04/2025 05:13PM

Our engineers have identified the issue which caused writebacks not to process overnight and are in the process of implementing a fix. Writebacks have restarted and are currently processing. Please reference this page for further updates.

INVESTIGATING 1 day ago - at 02/04/2025 02:44PM

We are currently investigating reports of writebacks not processing overnight. Our engineers are diagnosing the issue to resolve it as quickly as possible for you. Please reference this page for updates.

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