Outage in Graduway
Email Integration - 500 errors upon reconnection
Resolved MajorIncident Report
Summary AI Generated
Graduway's email integration experienced a major incident lasting approximately 1.4 hours, during which users received HTTP 500 errors when attempting to reconnect their accounts to the email integration. The root cause was identified and a fix was implemented. The incident was fully resolved within the same day.
We are currently investigating reports of HTTP 500 errors occurring when users attempt to reconnect their accounts to the email integration. We are working to identify the cause and will provide updates as more information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
14 days ago - at 10/26/2026 04:48PM
This incident has been resolved.
IDENTIFIED
14 days ago - at 10/26/2026 04:15PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
14 days ago - at 10/26/2026 03:38PM
We are continuing to investigate this issue.
INVESTIGATING
14 days ago - at 10/26/2026 03:27PM
We are currently investigating reports of HTTP 500 errors occurring when users attempt to reconnect their accounts to the email integration. We are working to identify the cause and will provide updates as more information becomes available.
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