Outage in Graduway
FATV Video Portal Loading Issues
Resolved MinorIncident Report
Summary AI Generated
The Graduway service experienced loading issues with the Ocelot financial aid video portal that prevented videos from loading properly due to data fetch errors. The incident lasted approximately 65 hours and affected users' ability to access financial aid videos through the portal. The loading issues were resolved and the portal returned to full functionality with continued monitoring to ensure stability.
We are currently investigating reports of loading issues affecting the Ocelot financial aid video portal.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 06/15/2026 02:12PM
FATV videos remain stable and fully functional.
MONITORING
about 2 months ago - at 06/13/2026 06:58PM
FATV videos are loading successfully and the previous data fetch errors have been resolved. We will monitor the portal over the next few days to ensure continued stability.
INVESTIGATING
about 2 months ago - at 06/12/2026 09:43PM
We are currently investigating reports of loading issues affecting the Ocelot financial aid video portal.
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