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Graduway Outage History

Every past Graduway outage tracked by IsDown, with detection times, duration, and resolution details.

There were 28 Graduway outages since July 2020. The 3 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Major May 5, 2026

May 2026: Service Interrupted for Raise Dashboards

Detected May 5, 2026 6:10 PM WEST · Resolved May 5, 2026 10:08 PM WEST · Duration about 4 hours

Graduway experienced a major service interruption affecting user access to both MyRaise and legacy dashboards for 4 hours. Engineers investigated the access issues and implemented a fix. The incident was fully resolved after a monitoring period to ensure stability.

Major May 5, 2026

May 2026: Raise: Service Interrupted for MyRaise Dashboard

Detected May 5, 2026 2:42 PM WEST · Resolved May 5, 2026 4:43 PM WEST · Duration about 2 hours

The MyRaise Dashboard and legacy dashboard experienced access issues that prevented users from logging in or using the service. The incident lasted approximately 2 hours while engineers diagnosed and implemented a fix. Access to both dashboards was fully restored and the service returned to normal operation.