The MyRaise Dashboard and legacy dashboard experienced access issues that prevented users from logging in or using the service. The incident lasted approximately 2 hours while engineers diagnosed and implemented a fix. Access to both dashboards was fully restored and the service returned to normal operation.
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This incident has been resolved, access to the legacy and MyRaise dashboard has been restored.
A fix is in the process of being implemented and we are monitoring the results.
We are investigating reports of access issues for users to the MyRaise and legacy dashboard. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
We are currently investigating the issue.
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