Outage in Grafana

Degraded Reads, Writes, and Availability.

Resolved Minor
October 05, 2023 - Started over 2 years ago - Lasted about 4 hours
Official incident page

Incident Report

At approximately 15:00 UTC our team noticed degraded reads, writes, and availability for all products in the us-central region. Our team is actively investigating this incident and will provide updates when they become available.

Need to monitor Grafana outages?

  • Monitor all your external dependencies in one place
  • Get instant alerts when outages are detected
  • Be the first to know if service is down
  • Show real-time status on private or public status page
  • Keep your team informed
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 10/05/2023 07:11PM

We continue to observe consistent, nominal behavior with metric ingestion and querying in all US GCP regions. We are therefore considering this incident resolved, at this time.

No further updates.

MONITORING over 2 years ago - at 10/05/2023 06:22PM

As of 18:05 UTC, we have applied mitigations and have observed full recovery of all metric ingestion and querying components. Users in the US GCP regions should no longer experience adverse conditions when interacting with Hosted Metrics.

We will continue to monitor for a period of 30 minutes to ensure continued performance.

INVESTIGATING over 2 years ago - at 10/05/2023 05:45PM

As of 17:45 UTC, Engineering continues to work towards remediation and resolution of metric ingestion and querying in the US GCP regions, only. We will continue to provide updates.

INVESTIGATING over 2 years ago - at 10/05/2023 05:03PM

As of 16:44 UTC, we have observed recovery in Hosted Grafana, only. At this time, users previously experiencing either an inability to access an instance should no longer experience issues.

We continue to actively work toward resolution for difficulties with querying and/or ingesting Metrics in the US GCP Regions, only. We will continue to provide updates.

INVESTIGATING over 2 years ago - at 10/05/2023 03:38PM

At approximately 15:00 UTC our team noticed degraded reads, writes, and availability for all products in the us-central region. Our team is actively investigating this incident and will provide updates when they become available.

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5350 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook