Outage in Grafana

Degraded Reads, Writes, and Availability.

Resolved Minor
October 05, 2023 - Started about 1 year ago - Lasted about 4 hours
Official incident page

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Outage Details

At approximately 15:00 UTC our team noticed degraded reads, writes, and availability for all products in the us-central region. Our team is actively investigating this incident and will provide updates when they become available.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 10/05/2023 07:11PM

We continue to observe consistent, nominal behavior with metric ingestion and querying in all US GCP regions. We are therefore considering this incident resolved, at this time.

No further updates.

MONITORING about 1 year ago - at 10/05/2023 06:22PM

As of 18:05 UTC, we have applied mitigations and have observed full recovery of all metric ingestion and querying components. Users in the US GCP regions should no longer experience adverse conditions when interacting with Hosted Metrics.

We will continue to monitor for a period of 30 minutes to ensure continued performance.

INVESTIGATING about 1 year ago - at 10/05/2023 05:45PM

As of 17:45 UTC, Engineering continues to work towards remediation and resolution of metric ingestion and querying in the US GCP regions, only. We will continue to provide updates.

INVESTIGATING about 1 year ago - at 10/05/2023 05:03PM

As of 16:44 UTC, we have observed recovery in Hosted Grafana, only. At this time, users previously experiencing either an inability to access an instance should no longer experience issues.

We continue to actively work toward resolution for difficulties with querying and/or ingesting Metrics in the US GCP Regions, only. We will continue to provide updates.

INVESTIGATING about 1 year ago - at 10/05/2023 03:38PM

At approximately 15:00 UTC our team noticed degraded reads, writes, and availability for all products in the us-central region. Our team is actively investigating this incident and will provide updates when they become available.

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