Outage in Grafana
Some Users Unable to Connect New Datasources with PDC
Resolved MajorIncident Report
We are currently investigating an issue that is preventing users from connecting new datasources with PDC in the us-east-0 region.
Components affected
Grafana AWS Australia - prod-au-southeast-1 Grafana GCP UK - prod-gb-south-0 Grafana Azure US Central - us-central2 Grafana AWS Canada - prod-ca-east-0 Grafana GCP Singapore - prod-ap-southeast-0 Grafana AWS US West - prod-us-west-0 Grafana GCP India - prod-ap-south-0 Grafana AWS Brazil - prod-sa-east-1 Grafana GCP Belgium - prod-eu-west-0 Grafana AWS Sweden - prod-eu-north-0 Grafana GCP Australia - prod-au-southeast-0 Grafana AWS Singapore - prod-ap-southeast-1 Grafana Azure Netherlands - prod-eu-west-3 Grafana AWS India - prod-ap-south-1 Grafana GCP US Central - prod-us-central-0 Grafana AWS Germany - prod-eu-west-2 Grafana GCP Brazil - prod-sa-east-0 Grafana AWS US East - prod-us-east-0Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 07/23/2025 03:11PM
This incident has been resolved.
MONITORING
9 months ago - at 07/23/2025 12:34PM
After the identification of the issue, our team has performed a rollout to restore the PDC service. This should be operational now, and we are monitoring the infrastructure to ensure full recovery.
IDENTIFIED
9 months ago - at 07/23/2025 07:48AM
We have discovered that the issue could affect customers in all regions. We have identified the issue and are working on a fix.
INVESTIGATING
9 months ago - at 07/22/2025 10:12PM
We are currently investigating an issue that is preventing users from connecting new datasources with PDC in the us-east-0 region.
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