Outage in Grafana
Some Users Unable to Connect New Datasources with PDC
Resolved Major
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Outage Details
We are currently investigating an issue that is preventing users from connecting new datasources with PDC in the us-east-0 region.
Components affected
Grafana AWS Australia - prod-au-southeast-1 Grafana GCP UK - prod-gb-south-0 Grafana Azure US Central - us-central2 Grafana AWS Canada - prod-ca-east-0 Grafana GCP Singapore - prod-ap-southeast-0 Grafana AWS US West - prod-us-west-0 Grafana GCP India - prod-ap-south-0 Grafana AWS Brazil - prod-sa-east-1 Grafana GCP Belgium - prod-eu-west-0 Grafana AWS Sweden - prod-eu-north-0 Grafana GCP Australia - prod-au-southeast-0 Grafana AWS Singapore - prod-ap-southeast-1 Grafana Azure Netherlands - prod-eu-west-3 Grafana AWS India - prod-ap-south-1 Grafana GCP US Central - prod-us-central-0 Grafana AWS Germany - prod-eu-west-2 Grafana GCP Brazil - prod-sa-east-0 Grafana AWS US East - prod-us-east-0Latest Updates ( sorted recent to last )
RESOLVED
23 days ago - at 07/23/2025 03:11PM
This incident has been resolved.
MONITORING
24 days ago - at 07/23/2025 12:34PM
After the identification of the issue, our team has performed a rollout to restore the PDC service. This should be operational now, and we are monitoring the infrastructure to ensure full recovery.
IDENTIFIED
24 days ago - at 07/23/2025 07:48AM
We have discovered that the issue could affect customers in all regions. We have identified the issue and are working on a fix.
INVESTIGATING
24 days ago - at 07/22/2025 10:12PM
We are currently investigating an issue that is preventing users from connecting new datasources with PDC in the us-east-0 region.
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