Outage in Grafana

Some Hosted Grafana instances in prod-ap-south-1 experiencing degraded performance

Resolved Minor
May 14, 2025 - Started about 8 hours ago - Lasted about 4 hours
Official incident page

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Outage Details

Beginning approximately 22:30 UTC, we identified some Hosted Grafana instances in prod-ap-south-1 experiencing degraded performance, presenting as either unavailable or slow. We are currently investigating this issue
Latest Updates ( sorted recent to last )
RESOLVED about 4 hours ago - at 05/14/2025 03:57AM

We continue to observe a continued period of recovery. At this time, we are considering this issue resolved.

MONITORING about 7 hours ago - at 05/14/2025 01:40AM

Engineering has released a fix and as of 1:40am UTC, customers should no longer experience degraded performance in prod-ap-south-1. We will continue to monitor for recurrence and provide updates accordingly.

INVESTIGATING about 8 hours ago - at 05/14/2025 12:12AM

Beginning approximately 22:30 UTC, we identified some Hosted Grafana instances in prod-ap-south-1 experiencing degraded performance, presenting as either unavailable or slow.

We are currently investigating this issue

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