Outage in Grafana
Private Datasource Connect - New Agents Failing To Get SSH Certificates Signed
Resolved Major
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Outage Details
As of 13:34 UTC, our engineering team became aware of an issue with PDC Agents failing to get new SSH certificates signed. Existing PDC Agents will continue working until the connection is terminated.
Engineering has released a fix and as of 14:58, customers should no longer experience issues with new PDC Agent SSH certificates. We will continue to monitor for recurrence and provide updates accordingly.
Components affected
Grafana AWS Germany - prod-eu-west-2Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 06/03/2025 04:12PM
We continue to observe a continued period of recovery. At this time, we are considering this issue resolved. No further updates.
MONITORING
about 2 months ago - at 06/03/2025 03:23PM
As of 13:34 UTC, our engineering team became aware of an issue with PDC Agents failing to get new SSH certificates signed. Existing PDC Agents will continue working until the connection is terminated.
Engineering has released a fix and as of 14:58, customers should no longer experience issues with new PDC Agent SSH certificates. We will continue to monitor for recurrence and provide updates accordingly.
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