Outage in Grafana
High query latency for us-prod-east-0 hosted datasources
Resolved MinorIncident Report
Starting at 13:23 UTC and resolved at 13:36 UTC, some hosted Prometheus datasources experience high query latency, which could trigger false alarms or cause timeouts in the UI when querying.
The root cause is being investigated.
Components affected
Grafana AWS US East - prod-us-east-0: Querying Grafana AWS US East - prod-us-east-0Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 06/24/2025 04:35PM
This incident has been resolved.
No further issues were seen since adjusting the backend configuration on Friday June 20th. (22:22 UTC)
The root cause has been identified as node CPU saturation, causing high latency on ingesters.
MONITORING
10 months ago - at 06/20/2025 10:22PM
We are aware of a few intermittent re-occurrences lasting 10-15 minutes.
We've made some adjustments to the backend configuration and continue to monitor the situation.
INVESTIGATING
10 months ago - at 06/20/2025 03:54PM
We are continuing to investigate this issue.
INVESTIGATING
10 months ago - at 06/20/2025 03:48PM
Starting at 13:23 UTC and resolved at 13:36 UTC, some hosted Prometheus datasources experience high query latency, which could trigger false alarms or cause timeouts in the UI when querying.
The root cause is being investigated.
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