Outage in Grafana
Read and write path outage in Hosted Logs ap-south-1 region cells.
Resolved MajorIncident Report
We faced an issue with cells in ap-south-1 Hosted Logs region. Between 8:55 and 9:07 UTC this region faced the complete read and write paths outage. Since then it fully recovered and services are fully operational again. We're investigating the root cause right now.
Components affected
Grafana AWS India - prod-ap-south-1Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 07/03/2025 02:31PM
The incident was caused by multiple ingesters being unavailable at the same time due to moving ingester pods between nodes. It's a regular operation, but in this particular case the ingester took an unexpected long time to restart which coincided with another ingester eventually restarting at the same time, causing an issue.
MONITORING
10 months ago - at 07/03/2025 10:10AM
Cluster fully operational.
MONITORING
10 months ago - at 07/03/2025 10:09AM
We're currently monitoring health of the cluster since the outage was resolved and the issue was identified.
INVESTIGATING
10 months ago - at 07/03/2025 09:23AM
We faced an issue with cells in ap-south-1 Hosted Logs region. Between 8:55 and 9:07 UTC this region faced the complete read and write paths outage. Since then it fully recovered and services are fully operational again. We're investigating the root cause right now.
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