Outage in Grafana

Hosted Grafana Outage (prod-us-west-0)

Resolved Major
July 03, 2025 - Started about 21 hours ago - Lasted 11 minutes
Official incident page

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Outage Details

As of 21:27 UTC, we identified a DNS-related issue affecting the prod-us-west-0 cluster. This may result in a full outage of Hosted Grafana services for impacted users. Our engineering team is actively investigating and working to resolve the issue. We will share updates as they become available.
Latest Updates ( sorted recent to last )
RESOLVED about 21 hours ago - at 07/03/2025 10:28PM

Engineering has released a fix and as of 22:20 UTC, customers should no longer experience any issues. At this time, we are considering this issue resolved. No further updates.

INVESTIGATING about 21 hours ago - at 07/03/2025 10:17PM

As of 21:27 UTC, we identified a DNS-related issue affecting the prod-us-west-0 cluster. This may result in a full outage of Hosted Grafana services for impacted users.

Our engineering team is actively investigating and working to resolve the issue. We will share updates as they become available.

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