Outage in Grafana

Loki-prod Write and Read Issues

Resolved Major
August 02, 2025 - Started 3 days ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently experiencing two related issues in the prod-eu-west0 region: Degraded write performance began around 20:00 UTC. This issue is now resolving, and write operations should be recovering, we will continue to monitor. Full read outage began at 20:45 UTC and is still ongoing. Our team is actively working to restore read functionality. We will share further updates as we make progress.
Components affected
Grafana GCP Belgium - prod-eu-west-0
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 08/02/2025 12:35AM

This incident has been resolved.

MONITORING 3 days ago - at 08/01/2025 10:31PM

Write performance has improved, and read functionality has been stable since approximately 22:30 UTC.

We are continuing to monitor the situation closely to ensure full recovery and long-term stability.

INVESTIGATING 3 days ago - at 08/01/2025 10:02PM

We are currently experiencing two related issues in the prod-eu-west0 region:

Degraded write performance began around 20:00 UTC. This issue is now resolving, and write operations should be recovering, we will continue to monitor.

Full read outage began at 20:45 UTC and is still ongoing. Our team is actively working to restore read functionality.

We will share further updates as we make progress.

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